How a Web Store Customer Looks Up Their Account

E-Z Help

How a Web Store Customer Looks Up Their Account

Web Store Payments:

How a Web Store Customer Looks Up Their Account				Dear E-Z Help Staff,
How a Web Store Customer Looks Up Their Account

•	This procedure also applies to Order Entry customers who have access to a Web Store.

•	Web Store and Order Entry customers can look up or edit their own accounts.

1.	On the Web Store home page, click My Account under Services in the navigation column on the left. The My Account Page appears.

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My Account Page

2.	Enter the customer's email address and password and press Enter.

3.	From the list of options, click Order History. A list of orders placed by the customer appears on the screen as shown in the example below.

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An Example of Order History in My Account

4.	Other options available include Account Settings (for changing contact information, email address, and password) and Low Balance Emails (contact your RevTrak Rep for more information on Low Balance Email notifications).

Related Topics

Web Store Login/Logout

Assisting a Web Store Customer with a Payment

How a Web Store Customer Looks Up Their Account

Ensuring RevTrak Emails Are Received

Help URL: http://www.revtrak.com/E-Z-Help/index.html?how_a_web_store_customer_looks_up_their_account.htm